Whether it’s ‘recognising talent’ or ‘realising’ people’s potential, CLJ Consultants has the right solution. Each of these consultancy services can be adapted to fit your organisation and its particular challenges.
Training & Development Solutions
- Training Strategy Development
- Train The Trainer
- Training Needs Analysis
- Programme Design & Development
- Training Delivery
- Training Evaluation
- Facilitation Skills
- Feedback Skills
Training & Development Portfolio
We offer a wide range of Training Programmes, some are off the shelf programmes, others would be entirely bespoke and tailored towards your own needs. All our training programmes use accelerated learning techniques and are……
- interactive, and involve the delegates
- fun and enjoyable
- energising, engaging and motivating
……..and most of all deliver results.
Some of the courses we run are as follows…
Management:
- Effective Recruitment & Selection
- Interviewing
- Time Management
- Personal Effectiveness
- Teambuilding
- Career Counselling
- Managing Disciplinary & Grievance Procedures
- Effective Leadership
- Train The Trainer
- Vision & Values
|
- Influencing Skills
- Managing People, Performance and Change
- Effective Business Plans
- Coaching Skills
- Effective Meetings
- Communication Skills
- Presentation Skills
- Effective Appraisals
- Problem Solving & Decision Making
- Realising Your Potential
- Stress Awareness & Management
|
Retail, Licensed Trade & Hospitality:
- Essential Food Hygiene
- Managing Conflict Situations
- Wine Awareness
- Managing Food Operations
- Financial Management
- Pub Doctor
- Effective Chalkboard skills
- Business Development
- National Certificate for Personal License Holders (BIIAB)
- Telephone Techniques
- General Induction
- Vision & Values
- Staff Induction
|
- Customer Care (incl Mystery Customer)
- Teambuilding
- Dealing with Difficult Customers
- Generating Sales
- Marketing
- Effective Merchandising
- Pre-opening Training
- Induction Training
- Conflict Management & Drugs Awareness
- Award in Responsible Alcohol Retailing (BIIAB)
- Health & Safety
- Handling Complaints
- National Certificate For Designated Premisis Supervisors (BIIAB)
|
Examples of learning interventions we have developed:
- Learning Directories – build on competency development
- Continuous Development Programmes – A programme developed for Area Managers was in the Finalist Group of the BIIAB NITA Awards in 2005
